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Case Study

Innovating Pre-Lab Processes

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Transforming Sample Accessioning At Scale With Aliniq Indexor

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Key Takeaways

  • Improved to 3x daily sample capacity through workflow automation
  • Cut accessioning time by 90% improving total turnaround time
  • Saved $158K annually by reducing labor and consumables

Related Topics

Aliniq Indexor Helped Krsnaa Boost Throughput And Save Resources

Higher throughput

Automating workflows helped increase daily sample capacity from 3,000 to 8,000.

Optimized resources

Reduced staffing needs by 66% and freed up 1,600 square feet to rededicate for patient care.

Cost savings

Eliminated manual steps and consumables, saving over $158,000 annually.

Background

Established in 2011, Krsnaa Diagnostics envisions changing the healthcare landscape in India by making inexpensive and reliable diagnostics available in every city, town, and village in the nation. A large private-public partnership, Krsnaa is India’s leading diagnostics services provider, with 1800+ locations across 14 states.

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Challenge

Before adopting AlinIQ Indexor, the lab struggled with:

  • Inefficient processes: The lab was limited to processing 3,000 samples/day
  • Staffing issues: 20 extra staff members required for both evening and night peak periods
  • Bottleneck at sample reception: Manual processing required 3 hours per 1,000 samples
  • Missed turnaround time (TAT) goals: Lab TAT goal of 4 hours was difficult to meet due to bottleneck in accession area 
  • Need for additional Space and manpower: 1600 square feet for a new bulk sorter and 20 extra staff to manage growing workload up to 8000 samples/day 
  • Labor-intensive workflow management: Using their Laboratory Information System required manual searching for tubes with pending assays 
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Solution

Post-implementation, AlinIQ Indexor enabled:

  • Higher capacity: By automating workflows, the lab is now processing 8,000 samples/day, including managing two daily peaks at 3,000 samples/evening and 2,000 samples/night
  • Improved accessioning time: From 180 minutes to 20 minutes per 1,000 tubes
  • Increased net revenue: Avoiding TAT related penalties has improved net revenue by 25%
  • Reduced equipment needs: Recovered 100 square feet of space by avoiding the need for a bulk sorter
  • Opened workspace: Freed 1,500 square feet of space by reducing 40 FTEs
  • More efficient use of space: The newly available 1,600 square feet of space was converted to a waiting area for walk-in patients, holding up to 60 patients at a time
  • Eliminated consumables: Barcode printing and aliquoting were eliminated to save $43,200 per year
  • Staff optimization: Automating the manual process helped to reduce the manpower in the accession area from 60 to 20, saving $115,200 annually
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Impact

25%

Increase in revenue

66%

Reduction in staff

90%

Reduction in accessioning time

47%

Reduction in touch points
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In our Customer's words

“The Indexor system from Abbott has been a gamechanger in the way that we have been able to improve efficiency in the laboratory. From decreasing time at accession to ensuring traceability of every sample and even ensuring that the tests requested for every sample have been completed, the change and satisfaction have been tremendous.
Staff satisfaction and motivation has more than doubled and we have been able to decrease lab TAT by almost two hours on average. The savings from reduced manpower requirements and better TAT have also had a very positive impact on overall cost for us!”
Dr. Rajiv Rao

Advisor, Krsnaa Diagnostics, Mumbai

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