Case Study

Driving Efficiency Through Transition

Maintaining Lab Efficiency With Aliniq Indexor During Lab Modernization

Key Takeaways

  • Reduced manual errors and staff overload
  • Enabled urgent sample prioritization and real-time tracking
  • Maintained process automation during system transition

Related Topics

Reducing errors and staff overload even during transition

Streamlined Implementation Process

Quick deployment and hands-on training enabled full operational readiness within weeks.

Improved Staff Workflow

Automation reduced repetitive tasks and manual errors, enhancing transparency and staff engagement.

Efficient Sample Management

Automated check-in, sorting, and prioritization of urgent samples freed staff for clinical tasks.

Background

Meander Medisch Centrum in Amersfoort, Netherlands, is a regional hospital with a high-volume clinical lab. During a transition to a new GLP systems Track, the lab faced a five-month gap in automation. With over 4,000 tubes processed daily, reverting to manual workflows risked delays, errors, and staff strain. To maintain operational continuity, the lab adopted AlinIQ Indexor as an interim automation solution.

Challenge

The lab was at risk of reverting to manual sample handling after nearly a decade of automation. Processing thousands of tubes by hand had the potential to increase error rates, create bottlenecks, and add pressure to an already stressed team. Staff were concerned about the complexity of introducing new technology under tight timelines.

Manual workflows also threatened turnaround times and traceability, especially for urgent samples. The lab needed a solution that could be quickly deployed, easy to learn, and capable of maintaining high throughput without additional staffing.

Solution

AlinIQ Indexor implementation was fast and supported by hands-on training, enabling full operational readiness within weeks. Indexor automated sample check-in, sorting, and urgent sample prioritization, reducing repetitive tasks and manual errors. Real-time tracking improved transparency and maintained traceability across workflows. By freeing staff from administrative burdens, the lab preserved turnaround times and accuracy without adding personnel.

Indexor helped Meander sustain high throughput and patient-focused care during a critical transition, delivering efficiency and reliability when it mattered most.

Impact

Rapid Deployment Timeline

Fully operational within weeks of implementation

Improved Sample Traceability

Real-time tracking and prioritization of urgent samples

Reduced Manual Errors

Automation minimized repetitive tasks and improved accuracy

Staff Efficiency Gains

Freed up time for clinical analysis and patient care

In our Customer's words

“We needed a solution to maintain the speed and accuracy our patients depend on, without requiring additional staff or compromising on quality.”
“From the moment we introduced Indexor into our workflow, it was clear that we were working with more than just a tool; we had a partner that truly understood our needs.”
Dr. Leo H.J. Jacobs

Meander Medisch Centrum

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